Staying Safe
Our Covid 19 protocols.
We are committed to protecting the health of our guests, our team and our local community. Braeside Mt Macedon Country Retreat is set on 27 acres of gardens, parklands and native bush. Our cottages are located throughout the gardens and are independent of each other so you’ll have plenty of space and fresh air. Click here to view the garden and cottage plan.
To ensure a COVID Safe environment we have taken the following measures:
Undertaken the Accommodation Association of Australia’s “Reopening with a COVID Safe Plan” training
Developed a COVID Safe Plan for Braeside Mt Macedon Country Retreat
Complied with government COVID Safe guidelines for accommodation businesses
Maintain social distancing and compliance with contact tracing requirements
Ensure guest numbers comply with current government advice
Undertake a COVID clean of each cottages after each stay
Commercially launder all linen after each stay
Sanitise all surfaces and high touchpoints in each cottage
Follow government masking guidelines but continue to wear mask when interacting with guests in an indoor environment or where social distancing is not possible
Our cottages are stocked with antibacterial hand wash and sanitising wipes
Our cottages are stocked with breakfast provisions for you to prepare at your leisure. This means there is no need to share any common indoor spaces with other guests.
Cancellation Policy
We recognise the challenges the COVID 19 pandemic has presented.
If you are impacted by COVID 19 and you are forced to cancel your booking proof of your positive PCR test must be provided to secure a credit voucher which can then be used on another occasion.
In all other cases our standard cancellation policy applies.